Business Texting News

Keywords in TXTpass let your customers text a word—like HOURS, MENU, or LOCATION—and instantly receive the information they need, no wait, no staff involvement. It’s a fast, self-service solution for sharing key business details and product info, all via SMS. Here’s how to create, manage,...

In an age of instant everything, customers expect confirmation the moment they book—no delays, no uncertainty. Whether you’re a service provider, consultant, or business with high-volume bookings, appointment systems for instant confirmation are essential for improving customer experience, reducing scheduling errors, and boosting operational efficiency....

When a customer reaches out to your business, the clock starts ticking. They expect quick responses, relevant information, and a smooth experience. That’s where inbound campaigns for engagement and feedback come in. These automated text replies—triggered when someone messages you for the first time in...

Customer support doesn’t stop when your team logs off. With TXTpass inbound campaigns, you can automate first responses, route common questions, and provide instant support—even outside business hours. Every time someone texts you for the first time in a 24-hour period, TXTpass sends a pre-built...

    Whether you’re running a subscription service, managing a membership program, or organizing recurring appointments, one thing is clear: communication is key to retention. With TXTpass Outbound Campaigns, you can keep your subscribers informed, engaged, and on track—without ever hitting “Send” manually. Here’s how...

Keeping your customers engaged after the first sale is just as important as getting them through the door in the first place. The good news? You don’t have to do it all manually. With Drip Campaigns from TXTpass, you can build stronger customer relationships, deliver...

With SMS marketing, every character counts—and so does every second of your audience’s attention. That’s why long, clunky URLs are more than just an eyesore—they’re a conversion killer. TXTPass offers a simple yet powerful feature to solve this: Short URLs. These concise, branded links boost...