Simple and Transparent Pricing
Say goodbye to confusing SMS pricing.
At TXTPass, we believe in keeping things easy to understand and easy to manage.
Just follow two simple steps to build your perfect plan:
Step 1: Select Your User Plan
Start by selecting how many users and phone numbers you need.
You’ll need at least one phone number, but you can add multiple users under a single number for efficient team collaboration.
Basic
Perfect for individuals or small teams
Standard
Ideal for growing businesses
Advanced
Everything you need for advanced messagingOptional Add-On
Lite User
Add multiple team members with role-based access at an affordable price. Lite Users are designed for everyday operations—perfect for regular a customer service team, event registration and check-ins, or appointment scheduling. Each Lite User only sees the specific module they need to do their job and has no access to system settings, keeping your account secure, simple, and easy to manage. With 3 Lite User types, you can get exactly what you need.
Step 2: Choose Your Messaging Credits
Once you have your users and phone numbers set up, choose how you’d like to manage your message credits:
TXTPass Plan
Great for Professional Users
Budget Plan
Great for Small TeamOptional Add-On
Lite User
$4.99/mo
Add multiple team members with role-based access at an affordable price. Lite Users are designed for everyday operations—perfect for regular a customer service team, event registration and check-ins, or appointment scheduling. Each Lite User only sees the specific module they need to do their job and has no access to system settings, keeping your account secure, simple, and easy to manage. With 3 Lite User types, you can get exactly what you need.
Team User
Team Users are additional members of your organization who can text from your shared platform using their own login. Each user includes activity tracking and, on Budget plans, assigned credits—making team usage easy to manage. Ideal for teams with multiple staff handling customer conversations, such as sales, support, events, or location managers.
✓ Send and Receive SMS and MMS Messages
✓ Access Shared Phone Numbers Assigned to the Team
✓ View and Manage Conversations
✓ Use Credits Based on Assigned Allowance
✓ Track Individual Usage and Activity
Appointment User
Appointment Users handle automated appointment messaging without full two-way texting or a dedicated number. Designed to work alongside an Advanced User, they allow schedulers or front-desk staff to manage appointments while messages are sent from the business’s primary number for consistent communication.
✓ Send Reminders & Confirmations
✓ Manage Calendar
✓ Reduce No-Shows
*At least one Advanced User is required on the account
Event User
Event Users manage event check-ins, attendance, and on-site engagement without full messaging access or a dedicated number. All event communications are sent from the primary business number, keeping messaging consistent and centralized.
✓ Check Guests in and Out of Event
✓ Send Automated Event-Related Messages
✓ Track Attendance Status in Real Time
✓ View Guest Response & Participation Data
✓ Support On-Site Event Workflows
Frequently Asked Questions
TxtPass stands out from other texting systems by combining compliance, usability, and smart automation into one platform. Here’s a breakdown some of the key benefits that set it apart:
To cancel your plan or a service, navigate to the Plans & Billing page under Settings and click on Change Plans. In the pop-up box, choose Cancel Plans under Action. Choose to cancel all service, specific users or phone numbers then click Close Account.
No problem! We got you covered you can use our web hook details to connect to any third-party system that utilizes web hooks.
Yes, our support team is available 24/7 to assist with any questions or issues. You can get on demand help anytime, via the in app chatbot!
Yes, our support team is available 24/7 to assist with any questions or issues. You can reach us via the in-app chat, email, or phone for fast and friendly assistance.
You can download the TXTPass app for free from the App Store for iOS devices or Google Play for Android devices.